Access to Information

VLA is an Executive Agency of Defra. The overall purpose of the Agency is set out in its mission statement and key aims.

VLA values openness and we strive to maintain it as one of our core values. We aim to work openly, honestly and with integrity, and share information with each other and our stakeholders.

Requests for information

If you would like to request information from VLA please write to us at:

ATI Team
Library
Veterinary Laboratories Agency
New Haw
Addlestone
Surrey
KT15 3NB

Or email us at enquiries@vla.defra.gsi.gov.uk. Please include the word REQUEST in the subject field.

Please include full contact details and as much information as possible to help us satisfy your enquiry.

Your request will be considered under the terms of the Freedom of Information Act (FOI) or the Environmental Information Regulations (EIR) as appropriate.

Requests for personal information

Section 7 of the Data Protection Act gives individuals the right to request organisations to provide them with certain information concerning them. VLA as part of Defra is fully committed to allowing individuals to exercise their rights under the Data Protection Act and to providing individuals with easy access to their personal information. If you would like to receive personal information concerning you held by VLA or Defra, please write to:

The Data Protection Act Team
Defra
Area 1/B
Ergon House
Horseferry Road
London SW1P 2AL

Further details of the process and the fees required are available on Defra's website.

Appeals process

If you wish to appeal against any decision made by VLA concerning the release of information please contact:

The Librarian
Veterinary Laboratories Agency
New Haw
Addlestone
Surrey
KT15 3NB

Or email enquiries@vla.defra.gsi.gov.uk with the word APPEAL in the subject line.

Information supplied by stakeholders

The attached document informs stakeholders who provide information to VLA (and Defra) about the implications of the access to information legislation. This includes businesses that provide services and hold contracts with VLA.