Corporate report

Defra digital strategy 2012

This Digital Strategy sets out Defra’s ‘digital by default’ vision and the actions we are going to take to deliver on this ambition. 

From:
Department for Environment, Food & Rural Affairs
Published
20 December 2012
This was published under the 2010 to 2015 Conservative and Liberal Democrat coalition government

Documents

Defra digital strategy 1212

Ref: PB13863

PDF, 183 KB, 22 pages

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Defra digital roadmap

PDF, 218 KB, 23 pages

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Details

Our vision is:

  • We will seek to provide digital services which are so good that everyone who can use them chooses to do so.
  • Where our customers are genuinely unable to use digital channels, we will ensure alternatives are available.
  • Our priority is our customers and the efficient delivery of our policies. Where this still requires face-to-face interaction, we will seek to integrate that with our digital services.
  • We will develop and manage digital services in line with the new cross-government ‘digital by default service standard’.

Digital is an important element of Defra’s current and future service delivery, and we support the cross-government initiatives led by the Government Digital Service (GDS) in the Cabinet Office.

Further information

Published 20 December 2012

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