Noise and Nuisance
Bothered by noise?
Contents
- About this booklet
- Approaching your neighbour
- Complaining to your local authority
- Complaining to a magistrates' court
- Useful contacts
5. Useful contacts
Defra
Because of concern about neighbourhood noise, Defra (Department for Environment, Food and Rural Affairs) is conducting research into this area, looking at ways to raise awareness of the problem and influence behaviour.
Defra works closely with other Government departments and outside organisations.
However, it does not have the legal powers to investigate individual complaints about noise nuisance. A range of leaflets on noise is available, including one on nuisance dog barking.
For further information on Defra noise policy and for more contact details, including those for a number of noise campaign groups, go to: www.defra.gov.uk/environment/noise
For more information, please contact:
Defra Helpline
Tel: (9am to 5pm Monday to Friday) 08459 33 55 77
Email: helpline@defra.gsi.gov.uk
Write to: Defra Customer Contact Unit
Eastbury House
3034 Albert Embankment
London SE1 7TL
Encams
Encams is an environmental charity which runs campaigns to change people’s behaviour on issues such as noise. In summer 2006, Encams ran an advertising campaign to raise awareness of the issue of noisy neighbours and encourage neighbours where possible to talk about their problems rather than take formal action.
For more information on the campaign, and to order campaign posters, visit: www.noiseconcern.org
DirectGov
Directgov is a website brings together the widest range of public service information and services online. Directgov provides information from across UK Government departments on noise and noisy neighbours. The site offers helpful suggestions on how to solve noise problems, including the use of a mediator and how to find legal advice. Go online at: www.direct.gov.uk
Other useful contacts
Noise Abatement Society
44 Grand Parade
Brighton, BN2 2QA
Noise Helpline: 01273 682223
Email: nas@noiseabatementsociety.fsnet.co.uk
www.noiseabatementsociety.com
The Noise Abatement Society gives advice and information about noise related issues.
National Society for Clean Air and the Environment (NSCA)
44 Grand Parade,
Brighton, BN2 2QA
Tel: 01273 878770
Fax: 01273 606626
www.nsca.org.uk
NSCA is the environmental protection charity supported by pollution control professionals. We are working towards better management and reduction of noise problems through policy development and education.
United Kingdom Noise Association (UKNA)
Broken Wharf House,
2 Broken Wharf
London, EC4V 3DT
Tel: 020 7329 0774
www.ukna.org.uk
The UK Noise Association campaigns for policies to reduce noise. It also provides a Noise Resource Service.
Noise Network
277 Lordswood Lane,
Chatham, Kent, ME5 8JU
Tel: 01634 316542
Email: info@ukna.org.uk
Noise Network is a campaign with expertise in neighbour noise issues.
British Tinnitus Association
Ground Floor, Unit 5
Acorn Business Park
Woodseats Close
Sheffield S8 0TBAviation Environment Federation (AEF)
2nd Floor
Broken Wharf House
2 Broken Wharf
London EC4V 3DT
Tel: 020 7248 2223
Email: info@airportwatch.org.uk
www.aef.org.uk/
Complaining about noise from civilian aircraft
Heathrow Airport: freephone 0800 344844
Gatwick Airport: freephone 0800 393070
Stansted Airport: freephone 0800 243788
Elsewhere, complaints should be made directly to aircraft operators or aerodrome owners.
Complaining about noise from military aircraft
Complaints about noise from military aircraft should be made to any Royal Air Force station, RAF Regional Community Relations Office, or military flying unit where known.
Defra is not responsible for the contents or reliability of the linked web sites and does not necessarily endorse the views expressed within them. Listing should not be taken as endorsement of any kind. We cannot guarantee that these links will work all of the time and we have no control over the availability of the linked pages.
Page last modified: 12 July 2006
Page published: 5 September 2001