Written Ministerial Statement by Jonathan Shaw on Performance Targets set for Veterinary Laboratories Agency - 11 June 2008
The Minister for Marine, Landscape and Rural Affairs and Minister for the South East (Jonathan Shaw)
I have set the Veterinary Laboratories Agency (VLA) the following Performance Targets for 2008/09.
Quality of Service Delivery
- Deliver 90% contracted research milestones.
- Deliver 85% of research final reports on time.
- Deliver 85% of contracted surveillance deliverables to time.
- Maintain appropriate third party quality accreditations.
- Achieve a score of 85% on a three year rolling average in the VLA customer satisfaction survey.
Value for Public Money
- Achieve full cost recovery
Capacity & Capability
- Develop an implementation plan for the recommendations of the VLA Science Audit and implement the first year of the plan
- To conduct one table top notifiable disease simulation exercise to test current laboratory response capability, identify gaps and implement action plan
Further details are given in the VLA Business Plan for 2008/09 copies of which will be deposited in the libraries of the House.
Page published: 11 June 2008