Defra's e-business strategy
In April 2000, the Cabinet Office set out a framework for e-government and required departments to produce their own e-business strategies.
The four guiding principles of the e-business strategy as defined by the E-Envoy are:
- building services around citizens' choices;
- making government and its services more accessible;
- social inclusion;
- using information better.
Defra's e-Business Strategy (September 2001) is available in PDF 
format:
- DEFRA's E-Business Strategy - September
2001 (250KB)
- Annex A - DEFRA’s Implementation
of the Successful IT report (11KB)
- Annex B - Autumn 2001 Electronic
Service Delivery Return (377KB)
- Annex C- Convergence Strategies (265
KB)
- Annex D - Customer Segmentation (37KB)
- Annex E - Agency Strategies (815KB)
Further information is available on our Help
page about downloading or reading Adobe Acrobat 
documents.
See also:
- Electronic forms - Electronic IACS forms are now available on the RPA website.
Page last modified: 3 January 2006