Complaints about re-use of information
If your complaint relates to a request to re-use information under the Re-use of Public Sector Information Regulations 2005, you can write to Kevin Jackson, Head of Defra's Library and Translation Service, who will arrange for your complaint to be investigated and will let you know the outcome. His address is:
Department for Environment, Food and Rural Affairs
Information Resource Centre, Ergon House
17 Smith Square
London SW1P 3JR
Fax: 020 7238 6609
Email: defra.library@defra.gsi.gov.uk
If, having heard the outcome of your complaint, you are still dissatisfied, you can refer your case to the Office of Public Sector Information at:
Office of Public Sector Information (OPSI)
Admiralty Arch (North Side)
The Mall
London SW1A 2WH
Email: opsilicensing@cabinet-office.x.gsi.gov.uk
Should your complaint not be fully resolved by the Office of Public Sector
Information, it can be referred to the Advisory Panel on Public
Sector Information (APPSI) 
- on APPSI website
Page last modified: 1 February 2007