Access to Information
- Freedom of Information
- Information Legislation
- Requesting Information
- Public Service Guarantee on Data Handling
- Welsh Language Scheme
- Fair Processing Notice (Data Protection Statement)
- Knowing More about you
- Complaints
- Further Information
Freedom of Information
On 1 January 2005, the Environmental Information Regulations 2004 and the Freedom of Information (FOI) Act 2000 came fully into force. These were followed by the Re-use of Public Sector Information Regulations which came into effect on 1 July 2005. The purpose of this site is to explain what the pieces of information legislation mean, how to make a request or complaint about a request for information held by Animal Health, and how such a request/complaint will be handled. The site also lists recent requests already processed.
Information Legislation
- Data Protection Act 1998 which relates to ‘personal data’ held by Animal Health.
- Freedom of Information Act 2000 for England and Wales, or Freedom of Information (Scotland) Act 2002 for Scotland.
- Environmental information is covered by the Environmental Information Regulations 2004 (for England and Wales), or Environmental Information (Scotland) Regulations 2004 for Scotland.
- Rules for the re-use of information supplied under information legislation are contained in The Re-use of Public Sector Information Regulations 2005
Requesting Information
A list of recently-answered Access to Information requests.
Before submitting a request, please check the Animal Health and Defra websites to see if the information is not already available there
To make an information request, please use the form here.![[[Click Here]]](../../graphics/furniture/pdf.gif){kind=small}
If the request is for personal data in relation to prosecution or taxation, use a DPA Section 29 request form here.
Public Service Guarantee on Data Handling
Animal Health will process all requests for information in accordance with the appropriate piece of legislation, and will endeavour to provide a response within 20 working days of receipt of the request.
The Animal Health Public Service Guarantee on data handling can be found here, with an explanation of the guarantees it contains here.
Welsh Language Scheme
The scheme is committed to the principle that in conducting public business in Wales, Animal Health will treat the English and Welsh Languages on a basis of equality. Learn more here
Fair Processing Notice (Data Protection Statement)
Animal Health's Fair Processing Notice (Data Protection Statement) can be found here. The Notice gives details of the purposes for which Animal Health gathers data and the use that may be made of that information, including who the information may be shared with.
Knowing More about You
If you’re one of our customers (i.e. an owner or keeper of livestock) you may already provide information to the Rural Payments Agency, the Scottish Government or the Welsh Assembly Government. We use this information to carry out our work, but it doesn’t fully meet our animal health needs.
Find out more here.
Complaints
If you are unhappy with the service you have received in relation to your request and wish to make a complaint, you should write to:
Head of Corporate Services,
Animal Health Corporate Centre,
Block C,
Government Buildings,
Whittington Road,
Worcester
WR5 2LQ
email: corporate.centre@animalhealth.gsi.gov.uk who will arrange for an internal review of your case.
If you are unhappy with the result of your request responded to under the Freedom of Information Act 2000, you may request an internal review within two calendar months of the date of this letter.
If your request was for information covered by the Environmental Information Regulations 2004, your appeal must be received by Animal Health within 40 working days of the date of this letter. Appeals received after these deadlines will not be accepted.
If you are not content with the outcome of the internal review, you have the right to apply directly to the Information Commissioner for a decision. Please note that generally the Information Commissioner cannot make a decision unless you have first exhausted the Animal Health complaints procedure. The Information Commissioner can be contacted at:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
On 1 January 2005, the Environmental Information Regulations 2004 and the Freedom of Information (FOI) Act 2000 came fully into force. These were followed by the Re-use of Public Sector Information Regulations which came into effect on 1 July 2005.
To request information about the work of Animal Health under this legislation please contact your local Animal Health Divisional Office
For further information contact:
Information and Service Standards Manager
Animal Health Corporate Office
C11 Government Buildings
Whittington Road
Worcester
WR5 2LQ
Telephone: 01905 767111 (office hours only)
Fax: 01905 768851
e-mail: corporate.centre@animalhealth.gsi.gov.uk
Further Information
Further information on Access to Information legislation can be found at:
England
Scotland
Wales
Page last modified: 11 April 2007
Page published: 2 April 2007