Complaints
If you have any cause for complaint, you should first discuss it with the owner of the premises. If you are not satisfied with the response please contact the following:
Security and disease
Quarantine Section
Animal Health
Government Offices
Beeches Road
Chelmsford
Essex
CM1 2RU
Telephone: +44 (0)1245 358383
Fax: +44 (0)1245 458749
E-mail: quarantine@defra.gsi.gov.uk
Welfare of your animal
Contact the veterinary superintendent at the quarantine premises. If you are still not satisfied having discussed the matter with the veterinary superintendent, you should put your concerns in writing to us.
Contract or brochure
Contact the local Trading Standards Department.
Page last modified: April 26, 2007