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Personal imports: Links and contacts

If you have any comments or questions please contact us at the following email address: illegal.imports@defra.gsi.gov.uk.

For more information about importing pet cats and dogs please see the Defra Pet Travel Scheme pages.
Tel: 0870 241 1710
Email: pets.helpline@defra.gsi.gov.uk

For commercial trade import controls and procedures see the international trade pages - Imports of horses, birds, livestock & their meats, milk and genetic material, and imports of ungulates, amphibians, reptiles, cats & dogs and ferrets (subject to commercial trade).

For more information about importing ivory, skins/hides and shells under the Convention on International Trade in Endangered Species please see the Defra Wildlife and Countryside Division pages.
Tel: 0117 372 8749
Email: wildlife.licensing@defra.gsi.gov.uk

For more information on importing plants and plant products please see the Defra Plant Health pages.
Tel: 01904 45 51 74
Email: planthealth.info@defra.gsi.gov.uk

For more information on border enforcement procedures and more general import information please contact HMRC
Tel: 0845 010 9000
Email: enquiries.lon@hmrc.gsi.gov.uk

For more information about travelling abroad please contact the Foreign and Commonwealth Office
Tel: 0845 850 2829 (travel advice unit)
Email: consular.fco@gtnet.gov.uk

For more information on environmental health please contact the Chartered Institute of Environmental Health
Tel: 020 7928 6006
Email: info@cieh.org

For more information on food safety, please contact the Food Standards Agency
Tel: + 44 (0)20 7276 8000
Email: helpline@foodstandards.gsi.gov.uk

For more information on threatened species please contact the Threatened Species Redlist
Tel: 01223 277845
Email: redlist@ssc-uk.org

For more information on importing fish and products of non animal origin please contact The Food Standards Agency
Tel: 020 7276 8018
Email: imported.food@foodstandards.gsi.gov.uk

For more information on disposal arrangements, disinfecting and veterinary checks at Border Inspection Posts (BIPs) that take only products not for human consumption please contact Animal Health
Tel: 01905 768862
Email: communications.svs@defra.gsi.gov.uk

For more information on food safety and standards checks on goods presented at ports please contact Association of Port Health Authorities
Tel: 08707 44 45 05
Email: APHA@cieh.org.uk

For more information on dealing with smuggled products when it is discovered inland at retail, catering, market stalls and other premises please contact Local Authorities Coordinators of Regulatory Service
Tel: 020 7840 7200
Email: Info@lacors.gov.uk

 

Page last modified: 12 June 2008

Department for Environment, Food and Rural Affairs