Department for Environment, Food & Rural Affairs

Latest from the Department for Environment, Food & Rural Affairs

What we do

We are responsible for improving and protecting the environment. We aim to grow a green economy and sustain thriving rural communities. We also support our world-leading food, farming and fishing industries.

Defra is a ministerial department, supported by 34 agencies and public bodies.

Read more about what we do

Documents

Contact Defra

Defra Helpline

Seacole Building
2 Marsham Street
London
SW1P 4DF
United Kingdom

Telephone (UK only)

03459 33 55 77

Telephone (from outside the UK)

+44 20 7238 6951

The quickest way to get a response is to call our Helpline which is open Monday to Friday 8:30am to 5pm (find out about call charges at www.gov.uk/call-charges), alternatively you can email us.

We aim to respond to queries within 20 working days, however due to the current volumes of correspondence we are receiving there could be a significant delay.

Defra Rural Services helpline

Telephone

03000 200 301

Contact the Defra Rural Services helpline for farming-related advice.
Monday to Friday, 8.30am to 5pm.
You should also call us 24/7 to report suspicion of notifiable disease in animals.
Find out about call charges at www.gov.uk/call-charges.

Pet Travel Scheme helpline

Pet Travel Section
Eden Bridge House
Lowther Street
Carlisle
CA3 8DX
United Kingdom

Pet Travel Scheme helpline

0370 241 1710

Monday to Friday, 8:30am to 5pm (closed on bank holidays).
Find out about call charges at www.gov.uk/call-charges.

Make an FOI request

  1. Read about the Freedom of Information (FOI) Act and how to make a request.
  2. Check our previous releases to see if we’ve already answered your question.
  3. Make a new request by contacting us using the details below.

Freedom of Information (FOI) and Environmental Information Regulations (EIR) requests

Information Rights Team (IRT)
Seacole Building
4th Floor
2 Marsham Street

London
SW1P 4DF
United Kingdom

High profile groups within Defra